Payment service will come by the end of the year: WhatsApp India head Abhijit Bose

Our goal is to enable end-to-end communication cycle between small businesses and customers. Payment is just one more step in how businesses interact with users.

We look at it more from how to enable small business to complete their transaction more seamlessly, become more efficient, increase their sales. And, of course, payment allows that last leg to be completed in a seamless way. Lot of the communication is already happening on WhatsApp.